Refund policy

At Cutebundles, your little one’s comfort and your peace of mind matter the most to us. While all our products go through strict quality checks, we understand that things can sometimes go wrong. If you receive a damaged product, we’re here to make it right—quickly and kindly.

Eligibility for Refunds or Replacements

We offer refunds or replacements only under the following conditions:

• The product received is damaged or defective upon delivery.

• The issue is reported within 48 hours of receiving the product.

• You must share clear photos or videos showing the damage.

• The product must be purchased directly from www.cutebundles.com. For purchases made on third-party platforms, please refer to their respective return policies.

How to Report an Issue

To raise a damaged product claim, please:

1. Email us at care@cutebundles.com (or) WhatsApp: +919176702494 within 48 hours of delivery.

2. Mention your order number, describe the issue briefly, and attach photos or videos of the damaged product and packaging.

3. Our team will evaluate your claim and get back to you within 2-3 business days.

Refund or Replacement Process

• If your claim is approved, we’ll either:

• Send a free replacement, or

• Process a full refund to your original payment method within 5-7 business days.

• Refunds/replacements are not applicable for products that are opened, used, or reported beyond the 48-hour window.

Important Notes

• We do not accept returns or offer refunds for reasons like personal preference, dislike of fragrance/texture, or change of mind or incorrect address, failed delivery attempts, or unavailability at the time of delivery.

• Shipping charges (if any) are non-refundable.

• Products must be returned (if requested) in their original packaging.

For any concerns, feel free to reach out to us at care@cutebundles.com (or) WhatsApp: +919176702494. Our team is always here to ensure your experience is as gentle and joyful as our products.